Within Toronto’s Web community, Sacha Chua has become one of the leading “personalities”. Armed with infectious enthusiasm, charm and smarts, she would be an excellent person to hire once she graduates from UoT. The key question is how best to use her talents. It would probably be as a “super customer service rep, who can come into a bad situation and get everyone happy by the time she leaves. If I was an HR person from Microsoft, IBM,, etc. I’d be knocking on Sacha’s door ASAP.