If you make money online, you know that social media is becoming increasingly important. Indeed, many businesses — as well as the self-employed — are finding out that one way they can draw more people to their Web sites and blogs is by building online communities. And one way to do that is through forums.
Patrick O’Keefe is an expert on using forums effectively. And in his new book Managing Online Forums, he presents a practical guide on how to go about setting up, running and using online forums to build online communities. This is a great book that explains everything (in easy to understand, conversational language) from the technical aspects of getting your online forum started to what you should do if someone behaves inappropriately on your forum.
I also found a lot of the information useful in terms of application to other forms of being social online. His suggestions can be applied to blogging (especially the comments aspects) and even managing your social media profile. If you are looking to maximize the way you get yourself “out there” on the Internet, Managing Online Forums is a useful resource.