Today I read a story from the San Francisco Chronicle about how Target is paying $1.7 million in order to settle a penalty for overcharging customers in California. This got me to thinking: How much attention do I pay to the prices ringing up at the cash register?
I also thought this: How much would the difference be for me to dispute prices at the cash register?
There have been instances (recently buying a new bicycle helmet for my son comes to mind) when I have disputed a price at the cash register. If I note a sale price or a low price on the shelf, and the item rings up for more, I’ll dispute if the difference is more than two dollars.
But what about the principle of the thing? Does this mean that I should be disputing even the smallest differences? In these economic times, it is clear that many people are pinching every penny and trying to make every dollar count. And I’ve noticed that I’ve become more vigilant at the cash register. This flap with Target is going to make me even more watchful, I think.
What about you? Do you dispute prices at the cash register? And how small a difference is too small?
image source: Target.com