In the second part of my article about Schedulicity, I wanted to share about my personal experience. I decided to try their software to schedule a message appointment. To schedule, I used their mobile scheduling capability by using my cell phone. The scheduling process flowed smoothly while I used my cell phone.
I was then able to check the status of my appointment as week as find out more details about the company I chose to use. The company was Balanced Body Massage which is owned and operated by Deborah Hays Arellano. My finding is that Schedulicity would be a good benefit to any business that uses scheduling to manage client appointsments.
Below is the second part of the interview.
Who else is in this space? What/who are you competing with?
There is no other company with a web search capability, but there are an array of online scheduling services that help you schedule everything from a conference room to your neighbors lawn mower, or an appointment. Much of what is available to our market today started as an “enterprise application”, basically an appointment book that resides on the service providers PC. Which means you still have to call to book an appointment. There are some software companies that extend the ability to book appointments through a service provider’s web page, but none that offer scheduling to anyone, anywhere, anytime.
What does your service do that is unique, compared to competition? What features make you distinct?
- Mobile schedule manage from an iPhone or Blackberry – you don’t need a PC at work! Clients can schedule on the go too.
- Online scheduling with no limits – unlimited SMS, appointments and its free to clients
- We manage recurring and split appointments, all the nuances that service providers love about traditional scheduling
- Integrated email marketing module that enables meaningful communication with clients
- Sophisticated multi-provider functionality to handle multiple services, schedules and needs
- Client management database, client history, tagging, notes, etc.
- Dedicated client scheduling portal where clients can manage all their appointments
Why do you think you’ll be the online scheduling solution of choice?
Because we’ve designed this solution from the needs of both the consumer AND the small business owner. We’re the first to think of what everyone needs and we help everyone get the convenience and ease of use they want!
Tell me a bit about your company, it’s uniqueness and ability to bring this to a national marketplace?
We’re growing at a rapid pace already in cities around the country. What happens is that a service provider signs up and consumers fall in love with the convenience and then want all their service professionals to make scheduling this easy. We are the only place where anyone can schedule what they want in seconds and this idea is catching on fast!
What are you doing on the marketing front to drive growth? Is there something different you do?
We genuinely want to help small businesses be successful. We think this is at the core of what will make us successful. If you follow us on Twitter or Facebook, you’ll see how we do this.
What are your plans for the future?
We want to be everywhere clients and small businesses need us. Whatever, whenever, wherever.