It only took six months, but the law enforcement officers who were caught on viral video dragging a Kentucky doctor off a United Airlines flight have been terminated by the airline for the highly publicized snafu.
Two officers, one of them an Aviation Security Agent, were canned by the Chicago Department of Aviation over the incident, which saw Dr. David Dao become an overnight household name after he was bloodied and dragged off a United plane at O’Hare International Airport in Chicago in April, NBC News reported.
A third officer resigned in connection to their part in the scandal, while a fourth officer was handed a five-day suspension that was later shortened to two days after an appeal.
In a statement following the dramatic incident, United CEO Oscar Munoz – who was criticized for botching the handling of the mess and creating the PR backlash that followed – offered an apology after initially claiming that he would “never” fire anyone involved in Dao’s ejection.
“The incident that took place aboard Flight 3411 has been a humbling experience and I take full responsibility,” he said at the time. “This will prove to be a watershed moment for our company, and we are more determined than ever to put our customers at the center of everything we do.”
Dao, who refused to give up his seat on the flight bound for Louisville after being told that it was needed for a crew member, was infamously dragged down the aisle of the plane with an anguished expression on his face and several facial injuries
According to a report by Chicago’s Inspector General Joseph Ferguson, Dao lost two teeth, suffered a concussion, and broke his nose after the security guard “escalated a non-threatening situation into a physically violent one.”
Dao and United Airlines reached “an amicable settlement” following the incident, but no details regarding the amount he received have been released.