23 Brand Health Criterias…
I found this through BrandXpress blog and thought it would be great to re-post it. Please read one by one in a careful manner. I’ve highlighted some of them through bold letters. I hope you enjoy them! How many of these does your brand actually have? HM.. makes you think, huh?
Here is a checklist of 23 brand health criteria as presented in Peter Cheverton’s excellent book Understanding Brands (Creating Success)
:
- is based on a proposition of genuine substance and value to the target customer
- communicates a clear and powerful brand definition
- communicates a clear ‘emotional charge’
- communicates an attractive and relevant personality
- wins, builds and retains customer loyalty
- is well known by the target customer
- is held in high esteem by the target customer
- communicates and evidences a unique match between the company’s capabilities and the customer’s needs
- is a source of competitive advantage
- is an investment of increasing value that others will want to own
- maintains its relevance over time by evolving in response to changing customer expectations and perceptions
- increases the profitability of the business is consistent with the business strategy
- makes sense within the business’s brand architecture
- provides a protective ‘halo’ for growth strategies
- provides a barrier to entry for new entrants or substitutes
- is uniquely positioned in the market and creates a relevant space in the customer’s mind
- communicates and demonstrates a clear sense of value
- interacts consistently with the customer on as many fronts and on as many occasions as possible
- cements the brand definition into the customer’s mind through interactions and positive associations
- is managed and supported consistently over time
- has values that can be applied consistently and successfully to all parts of the marketing
- mix and through all promotional media
- makes people want to get their hands on it
Thanks BrandXpress.















Really nice list. There are parts of this that I’ll use with my clients. Thanks for the post.