Air Berlin wins another award
The second largest German airline offers its customers the best value for money. This was the result of a study undertaken by the travel portal “smavel.com” to examine the additional charges applied by airlines.
Air Berlin scored highly in terms of its service, onboard catering, 20 kg free baggage allowance per passenger, generous child discounts and favorable conditions for the carriage of pets and special or bulky items of baggage. The transparent booking process – the customer can see the final price payable very early on – was also praised by those conducting the test.
Lufthansa and Condor were in second and third place respectively. Easyjet and Ryanair, the budget competitors, were left trailing and finished in the last two places.
In addition the friendliness of Air Berlin flight attendants was recently recognized when UK consultants Skytrax conferred their World Airline Awards 2008. Air Berlin’s cabin crew can now delight in the title of “Best Cabin Staff Northern Europe”.
Air Berlin scored highly in terms of its service, onboard catering, 20 kg free baggage allowance per passenger, generous child discounts and favorable conditions for the carriage of pets and special or bulky items of baggage. The transparent booking process – the customer can see the final price payable very early on – was also praised by those conducting the test.