How can this possibly be fair? This situation happened to me a few weeks ago. 1) Customer purchases $85 item. 2) Customer does not pay. 3) Unpaid item dispute opened. 4) Customer still does not pay. 5) UPI closed. Final value fee granted. I can’t leave negative feedback – sellers are no longer able to. 6) Buyer leaves me negative feedback. What is wrong with this picture? How can this happen? Here is eBay’s policy on non-payers and feedback: “Enhanced protection for Unpaid Item: In addition to removing Feedback left by buyers who fail to respond to the Unpaid Item process, we now also remove Feedback when the buyer responds but it’s clear they did not complete the transaction—for example, if they state they... [Read more]

As our economy continues to suffer, 70% of shoppers say that they will spend less than usual this holiday season. One way to save money is to buy on eBay, Amazon, and other online sites. Shoppers also indicate that one way to refrain from impulse buys, or over buying is to stay out of malls and retail stores. Are these surveys right? Take our holiday shopping poll and let’s find out! [Read more]

Part of being a successful eBay seller is to keep tabs on the competition. Right now, it looks like US sellers offering goods on the eBay UK site are giving up and heading for the hills. Just this week, 3 sellers that I follow have closed their stores. One is no longer a registered user – POOF – just disappeared. One seller even added a note to all of her store pages explaining that she won’t be offering her products on eBay UK, or worldwide, due to a weak conversion rate. It doesn’t have to be this way! Granted, the USD / GBP exchange rate is at an all time low right now (1.45%), you don’t have to lose money or go out of business. Simply change your GBP prices to reflect the lower rate. For example, if you are... [Read more]

Maybelline Ultra Big Ultra Lash Mascara has been discontinued. This item sells for around $8 in drug stores, grocery stores, Walmart, and cosmetic stores. Completed listings on eBay are going for around $75! Talk about a return on your investment – 900%? Try to find that kind of return anywhere these days! Warning – this one is difficult to find. You might also check Big Lots, flea markets, and closeout centers. You may not find it at all – but it is another item you can add to your list to look for when you are out on your daily travels. Click here for eBay completed listings (30 day history). Click here for current eBay listings. For more hot eBay tips, join the SAHMs eBay Seller Group on Facebook. [Image Source: eBay Coach... [Read more]

If you are going away for the holidays, vacation, or just want to take a break from eBay, did you know you can manage your vacation settings? Here is how. 1) Go to your eBay Store. 2) At the bottom of the page, click SELLER MANAGE STORE. 3) On the left column, near the bottom, you will see RELATED LINKS>VACATION SETTINGS. 4) You can do several things here. You can completely hide all of your listings. Or, you can allow your listings to remain visible and add a message to each store page explaining how long you will be gone, and when you will resume shipping. 5) It is also a good idea to temporarily change your automatic email notifications for the winning buyer email and payment received email. Just include the information about your absence... [Read more]