Comments on: Customer Lifetime Value http://www.everyjoe.com/articles/customer-lifetime-value/ Sports News - Tech Reviews - Entertainment - Life Tips for EveryJoe Thu, 17 Dec 2009 12:44:07 -0500 http://wordpress.org/?v=2.8.4 hourly 1 By: Ron E. http://www.everyjoe.com/articles/customer-lifetime-value/comment-page-1/#comment-320305 Ron E. Fri, 27 Apr 2007 17:24:05 +0000 http://brandcurve.com/customer-lifetime-value/#comment-320305 Definitely Katie, you are so right and spot on. Customer retention should definitely be in every companies marketing plan. If you get them good, there's a chance they'll stay with you for life. Thanks for your comment Ron. Definitely Katie, you are so right and spot on. Customer retention should definitely be in every companies marketing plan. If you get them good, there’s a chance they’ll stay with you for life.

Thanks for your comment
Ron.

]]> By: Katie Riker Sternberg http://www.everyjoe.com/articles/customer-lifetime-value/comment-page-1/#comment-320303 Katie Riker Sternberg Fri, 27 Apr 2007 15:59:00 +0000 http://brandcurve.com/customer-lifetime-value/#comment-320303 What's more, the cost of obtaining NEW customers far outstrips the cost of keeping the old ones happy. This is one more reason why customer service is so important. If you disappoint a customer they'll tell about 10 people how bad you are. Fix the problem, promptly and surpass their expectations, they are yours for life and will tell everyone they know that you are a star! What’s more, the cost of obtaining NEW customers far outstrips the cost of keeping the old ones happy. This is one more reason why customer service is so important. If you disappoint a customer they’ll tell about 10 people how bad you are. Fix the problem, promptly and surpass their expectations, they are yours for life and will tell everyone they know that you are a star!

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