Comments on: Desktop Search Error

By: Dottie P

Dottie P — Fri, 27 Oct 2006 22:51:42 +0000

I keep getting the following error message, and can’t retrieve email on my laptop. Can get email on my desktop, however. Can you help?

The connection to the server has failed. Account: ‘pop-server.tampabay.rr.com’, Server: ‘pop-server.tampabay.rr.com’, Protocol: POP3, Port: 200, Secure(SSL): No, Socket Error: 10060, Error Number: 0×800CCC0E

By: JoRene

JoRene — Mon, 18 Sep 2006 01:58:31 +0000

I’ve had to change permissions or fix registry keys for so many keys I’ve lost count, and I still don’t have this app installed! It is ridiculous to publish software that is this difficult to install. Each install takes 3-5 minutes or more, then back for another registry change! At least 15 -20 so far! At least MS could name all the keys necessary in their KB file so that we could check all the keys at once rather than reinstalling 100 times.

By: James

James — Sat, 19 Aug 2006 16:52:23 +0000

What a pain… The help doc doesn’t even explain that you’ll have to find all the subkeys, nor does it even explain what a subkey is. Thanks to this thread, I went through and edited all the listed subkeys, and finally it was able to install.

By: Mauricio Barragan

Mauricio Barragan — Wed, 09 Aug 2006 14:52:44 +0000

I managed to install it but i had to unblock all these keys:
.wll .asc .csv .mdb .tif .tiff .doc .dot . rtf .msg .shtm .pps .ppt .xls

For those having the HKCR\.xxx\PersistentHandler issue: you will not find the key because the installer is trying to create it. You hace to change the permissions for the key with the extension. i.e:

HKCR\.doc

By: Bill Gateless

Bill Gateless — Sat, 29 Jul 2006 12:34:03 +0000

microsoft sucks bad when it allows crap like desktop search to be available then it fails to installs for use in its own beta programs.

By: jeff

jeff — Wed, 19 Jul 2006 00:49:22 +0000

I’m having the same problem as Tim, HKCR\.scd\PersistentHandler does not exist in my registry. I have no idea how to fix this stupid thing. :(

By: Rahul

Rahul — Sat, 15 Jul 2006 17:24:00 +0000

I am having same issues as Tim did … don’t see any registry_key to unblock. It seems like one of the install file is been blocked …
Any resolutions ?

By: joe

joe — Mon, 26 Jun 2006 12:39:37 +0000

Hey guys.. for the past 2 days i’ve been rerunning all the instructions you listed here, going back and forth to regedit and the error list and FINALLY after 20+ attempts and each NEW TIME finding another Reg Key that is blocked I made it.. here are a few keys that I had to unblock ( I’m sure I left some out)
.msg .rft .wll .cs .csv .tif .doc .dot .xlb .xls .xlt
and all \PersistentHandler
Any new guys.. if your having probs.. just KEEP doing it until keys are unblocked…

By: Jon

Jon — Tue, 20 Jun 2006 00:02:49 +0000

Oh ok, so 3.0 beta engine preview removes the desktop searching. The next beta release will include it back in again. Anyone have a rumor ETA when the next desktop 3.0 beta release will be? I’m not going to play with office 2007 again until the next 3.0 is ready for full desktop and toolbar search options.

By: Tim

Tim — Mon, 19 Jun 2006 23:59:39 +0000

I ran into the same issue that Richard did. The key doesn’t exist in the log file. help?
Here’s my similar log, but no answer that is obvious –

#E008 Setting registry value HKCR\MSIDXS
#E033 Error 5: Access is denied.
#E065 Parsing AddReg section [Product.Add.Reg] in “c:\582de58afa5435f9f2\update\update_WinXP.inf” failed. Error 5: Access is denied.
#E064 Parsing install section [ProductInstall.GlobalRegistryChanges.Install] in “c:\582de58afa5435f9f2\update\update_WinXP.inf” failed. Error 5: Access is denied.
#E008 Setting registry value HKCR\MSIDXS
#E033 Error 5: Access is denied.
#E065 Parsing AddReg section [Product.Add.Reg] in “c:\582de58afa5435f9f2\update\update_WinXP.inf” failed. Error 5: Access is denied.
#E064 Parsing install section [ProductInstall.GlobalRegistryChanges.Install] in “c:\582de58afa5435f9f2\update\update_WinXP.inf” failed. Error 5: Access is denied.