eShopOwner Seeking Guest Bloggers with eBay Nightmares
I’m seeking posts about online (selling & buying) nightmares as a way to help eBay sellers understand the importance of service, and how to improve their service or policies. Maybe you ordered something from eBay or Amazon that arrived damaged and the seller wouldn’t work with you. Maybe your order never came, or the seller had some off-the-wall policy. Submissions need to be 100-200 words long, nothing elaborate, but a true story that could help another seller learn from your nightmare! (Please make sure your story is about a customer service issue with an eBay seller, and not a complaint about eBay itself.)
Guest blogging is a volunteer situation. Rather than monetary compensation, guest blogging provides the following benefits:
Experience. You get a chance to write!
Exposure to a new audience. A link to your blog, website, or eBay store will be included in your guest post. Guest blogging allows you to speak to a different audience and attract readers to your own blog.
Networking. You get to meet other bloggers and continue to network forever.
SEO. Your link appears in another place on the internet so guest blogging helps to improve organic search engine rankings.
Please send your submission to me (Suzanne) at ebaycoach@yahoo.com. I look forward to hearing from you!
[Image Source: Flickr]
Years ago, I had promised a child I tended to that she would be able to make a doll purchase for her collection on e-bay for her birthday. We lived in Pennsylvania where the Campbell Soup Dolls are from and she actually already had a set in her collection of the originals. Still, while looking at all the dolls on e-bay we found a set of Campbell Soup Dolls in a box. There was a picture of the dolls and the words stated “In Original Box”. We won that bid and the child was happy, until it arrived. This was the first time we saw the box and in big letters it said “REPRODUCTION”. The dolls were not even made from the same composition as the originals. Being raised in a doll-collector family, the child knew these things right off the bat.
Immediately writing to the Seller and had no response. I called e-bay a week later and they said… contact the Seller. A month went by and I was still contacting the Seller with no response back from them, so I lost that time frame that I now know I could have gone through PayPal and had the money refunded. After six weeks of no response, we left negative feedback towards the Seller. The Seller then gave immediate negative feedback to us stating that we should have contacted them. I re-posted the time frame to them with non-response.
By the time I had come across this Seller, I had purchased from so many wonderful sellers that I knew that online purchases, whether from e-Bay or ShopGoodwill.com or Amazon would be fine.
Now I am a Seller of Native American Fabrics and some of the fabrics sold are owned by women on Reservations in the USA. Despite the incident with that e-bay Seller, with the new changes in feedback system, my feedback is now at 100% and my DSR’s are 4.9.