Comments on: Fierce Conversations

By: Brittney

Brittney — Mon, 27 Mar 2006 22:07:27 +0000

If you enjoyed this book and content check out "Crucial Conversations: Tools for Talking When Stakes are High," written by Kerry Patterson, Ron McMillan, Joseph Grenny, and Al Switzler.

This book has a similar but different skill set for mastering the art of conversations. I find it a bit more applicable, relevant, and useful. An EXCELLENT READ for any manager, employee, or anyone in any kind of relationship.

By: 800-CEO-READ Blog

800-CEO-READ Blog — Wed, 22 Dec 2004 19:48:59 +0000

What bloggers are reading – 12/21/04

Here are some of the latest references I have run across: Brendon at Slacker Manager has an outstanding review about Susan Scott and her book Fierce Conversations. This is one of my favorite books of all time. [via shannonsays.com]…

By: shannonsays.com

shannonsays.com — Wed, 08 Dec 2004 08:16:59 +0000

Fiercer Conversations

A few people have recommended the book Fierce Conversations to me.

By: The Entrepreneurial Mind

The Entrepreneurial Mind — Tue, 07 Dec 2004 12:28:31 +0000

Welcome to the Carnival of the Capitalists!

Welcome to this week’s edition of Carnival of the Capitalists from my office at Belmont University in Nashville! This is the second opportunity I have had to host COTC. My has it grown! I hope you enjoy what my…

By: Engineer2Entrepreneur

Engineer2Entrepreneur — Mon, 06 Dec 2004 21:45:51 +0000

Slacker Manager: Fierce Conversations

Link: Slacker Manager: Fierce Conversations.

By: Rosa

Rosa — Thu, 02 Dec 2004 22:09:48 +0000

Bren, you amaze me. Everytime I read your blog I must be sure I have a lot of time to digest everything. I can’t remember the number of times I start to think about a comment for you, but then jump into trying something you suggest or get distracted with a new link (you’ve really boosted my Bloglines subscriptions – you’re a referral goldmine) and then the comment doesn’t get done. So this time I have to focus and tell you, I LOVE THE INCREDIBLE AMOUNT OF LEARNING YOU SHARE IN THIS POST! And I love your version of the article :)

I could easily be tempted to chime in on just about everything you’ve captured here, but I may have had one too many cappuccinos today, so just a couple of things …

Idea two – I’ve always coached my managers to understand how much they have to value the “intellectual capital” within their staff, fiercely protecting and enhancing the company-nurtured knowledge they have as part of their “value currency.” This concept of “emotional capital” is very exciting as a coaching evolution for me.

Principle 1 – I’m trying this with my teenage son when he gets home from school today – in fact, I’m calling my daughter as soon as I hit your magic “Post” button.

Principle 5 – Hana Hou (think Amen in Hawaiian). As managers, we must, must, must understand the effect we can unwittingly have on other people. Respect (and be wary of) thy shadow.

Principle 6 – Great phrase (Let silence do the heavy lifting). If only I had learned this one earlier in my management career than when I did. It’s now one of my first coaching lessons when managers want tips on counseling their staff: Learn to be comfortable with silence. Mostly because if we aren’t so quick to fill the void the employee will, and you’ll gain a better signal to take your lead from, where they give you clues on how to enlist them as part of the solution.

The coffee woke me up Bren, but as usual, reading your blog really got me going. Aloha, Rosa.

By: Jon Strande

Jon Strande — Wed, 01 Dec 2004 11:29:31 +0000

Wow, thank you for capturing this and sharing it! There is a lot of great stuff in here! The ‘Idea One’ concept reminds me of the Bank Account analogy: Relationships are like Bank Accounts – you’re either making deposits or withdraws.

Oddly enough, I had my employee review yesterday afternoon. From an employees perspective, I like the feedback… but I know that it has been driving my boss nutty having to do them. ;-)

Jon

P.S. thank you for the links!