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	<title>Comments on: Focus on the error, not the person</title>
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	<link>http://www.everyjoe.com/articles/focus-on-the-error-not-the-person/</link>
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		<title>By: All I wanna do is *bang bang bang bang* and *click, ching* and take your money &#171; Not Organic</title>
		<link>http://www.everyjoe.com/articles/focus-on-the-error-not-the-person/comment-page-1/#comment-307661</link>
		<dc:creator>All I wanna do is *bang bang bang bang* and *click, ching* and take your money &#171; Not Organic</dc:creator>
		<pubDate>Wed, 29 Oct 2008 16:14:29 +0000</pubDate>
		<guid isPermaLink="false">http://www.slackermanager.com/2008/10/focus-on-the-error-not-the-person.html#comment-307661</guid>
		<description>[...] thing from Slacker Manager to ponder as I go, weary eyed, back to my reports. As a manager, it’s important that you focus on [...]</description>
		<content:encoded><![CDATA[<p>[...] thing from Slacker Manager to ponder as I go, weary eyed, back to my reports. As a manager, it’s important that you focus on [...]</p>
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		<title>By: CK</title>
		<link>http://www.everyjoe.com/articles/focus-on-the-error-not-the-person/comment-page-1/#comment-308009</link>
		<dc:creator>CK</dc:creator>
		<pubDate>Tue, 07 Oct 2008 10:17:34 +0000</pubDate>
		<guid isPermaLink="false">http://www.slackermanager.com/2008/10/focus-on-the-error-not-the-person.html#comment-308009</guid>
		<description>The point is to address the issue BEFORE it becomes a problem. Still again, you need address the issue and not the person. It could be a bad habit, performance issue, lack of training, etc. It is management&#039;s job to find out what the problem is and find a possible resolution.

If it DOES go too far then disciplinary action would be the natural course of action. First would be the unwritten action, followed by the written ... but why am I explaining this to you - you shouls know.

But if things are STILL not resolved, I would even go further! As a last step, I would talk to the person to let him/her know that they have a choice. That we were letting him/her off for the next day, with pay, to think over what has been said and done and to determine if he/she want to come back to work and resolve the issue permanently or to resign.</description>
		<content:encoded><![CDATA[<p>The point is to address the issue BEFORE it becomes a problem. Still again, you need address the issue and not the person. It could be a bad habit, performance issue, lack of training, etc. It is management&#8217;s job to find out what the problem is and find a possible resolution.</p>
<p>If it DOES go too far then disciplinary action would be the natural course of action. First would be the unwritten action, followed by the written &#8230; but why am I explaining this to you &#8211; you shouls know.</p>
<p>But if things are STILL not resolved, I would even go further! As a last step, I would talk to the person to let him/her know that they have a choice. That we were letting him/her off for the next day, with pay, to think over what has been said and done and to determine if he/she want to come back to work and resolve the issue permanently or to resign.</p>
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		<title>By: Chris Young</title>
		<link>http://www.everyjoe.com/articles/focus-on-the-error-not-the-person/comment-page-1/#comment-307768</link>
		<dc:creator>Chris Young</dc:creator>
		<pubDate>Tue, 07 Oct 2008 02:33:08 +0000</pubDate>
		<guid isPermaLink="false">http://www.slackermanager.com/2008/10/focus-on-the-error-not-the-person.html#comment-307768</guid>
		<description>I could not agree more.

However...  If the person makes the same mistake again and again and again...  Then it is time to address the person.

Love your blogs!</description>
		<content:encoded><![CDATA[<p>I could not agree more.</p>
<p>However&#8230;  If the person makes the same mistake again and again and again&#8230;  Then it is time to address the person.</p>
<p>Love your blogs!</p>
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		<title>By: CK</title>
		<link>http://www.everyjoe.com/articles/focus-on-the-error-not-the-person/comment-page-1/#comment-307765</link>
		<dc:creator>CK</dc:creator>
		<pubDate>Mon, 06 Oct 2008 11:58:18 +0000</pubDate>
		<guid isPermaLink="false">http://www.slackermanager.com/2008/10/focus-on-the-error-not-the-person.html#comment-307765</guid>
		<description>Or in other words ... address the issue not the person. If you attack the person he/she will automatically shut down and anything else said will be promptly ignored.</description>
		<content:encoded><![CDATA[<p>Or in other words &#8230; address the issue not the person. If you attack the person he/she will automatically shut down and anything else said will be promptly ignored.</p>
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