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Wednesday, December 9th, 2009

Gamefly vs. The US Postal Service

April 24, 2009 by Ingrid Diaz  
Filed under Gaming

Video game rental company Gamefly has filed a complaint against the United States Postal Service, accusing them of not doing their job properly and causing video games to suffer damages. If you’re not familiar with Gamefly it functions pretty much like Netflix. You choose video games on their site and they mail them out to you. When you return them, they send the next ones on your list.

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According to Gamefly’s numbers, it mails out 590,000 games and receives 510,000 games back from subscribers a month. The company sees, depending on the mailer, between one and two percent of its games broken in transit. “Testing by GameFly and Postal Service personnel has revealed that breakage occurs during the processing of DVD mailers on Postal Service automated mail processing equipment,” Gamefly states.

Looking forward to seeing how this whole thing pans out. Do you think Gamefly has a case? Is it the Post Office’s job to be gentle or should Gamefly find alternate methods of mailing out their games?

 

Via | Voodoo Extreme

Image: Gamefly

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Comments

One Response to “Gamefly vs. The US Postal Service”
  1. Neil says:

    First off, my stepfather has been a mail carrier for 26 years, so I am going to side with USPS here. But the main reason is, I was a blockbuster online customer for like 3 years, going through 3-6 movies a week (depending on how quickly I watched them and got them sent back out) but in all the hundreds of DVDs and Blueray that came in the mail, I did not ever have a single problem. Blockbuster ships them via USPS just like game fly. I know several other people that do Blockbuster online, and netflix and say they have never had a problem either, other than maybe a minor skip once in a blue moon.

    Hmmm maybe Game Fly is just wanting money for broken discs and attacking the USPS is the only way than can do it. Total BULL if you ask me, but hey that’s my opinion.

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