Comments on: HTML Display in Outlook 2007

By: Maurice Colon

Maurice Colon — Tue, 17 Nov 2009 17:09:38 +0000

Worked perfectly, disabled inbound mail scanner on AVG Free Edition and it worked first time out. Thanks for the tip, well done, good solution.

By: Destroyer

Destroyer — Mon, 13 Jul 2009 16:25:05 +0000

Just so everyone knows this isn’t a trait specifically with AVG. I have a client that has had the same experience with the latest and greatest McAfee software (2009) and Outlook 2003. Initially it worked fine with an older McAfee but an update to the latest release stomped on the email body content. Just to correct my experience from a statement in a previous posting the content of the email is actually there. The problem at hand is actually just a display issue. This can be proven by opening the same outlook PST file on another machine with a working Outlook 2003 and finding that all of the messages are fully intact.

Very frustating. I’m not sure how products (in this case Antivirus software) get out the door with such issues!

By: Bill Walker

Bill Walker — Wed, 24 Sep 2008 19:57:24 +0000

My business partner is not able to read my html emails. If i change my outgoing emails to plain text, she can read them perfectly. Is the problem from her security settings or my outlook 2007 program? Thanks

By: Office 12 Watch » Top 10 Posts of 2006

Office 12 Watch » Top 10 Posts of 2006 — Wed, 03 Jan 2007 01:31:27 +0000

[...] HTML Display in Outlook 2007 [...]

By: Lyn

Lyn — Wed, 18 Oct 2006 01:35:12 +0000

I to did not receive the bodies of my email messages and the messages I tried to send, although they went to my Outbox as normal, the body of the message was not there either and unbeknownst to me, I was sending blank email messages. I now have no problems. Go into AVG, open “Email Scanner” click “Configure” and uncheck the “Certify Mail” box under both Incoming & Outgoing Email Scanning and all should be well. I to lost the emails I had received during this problem, but prior to, and since, everything is ok. Good Luck.

By: Luc

Luc — Sun, 03 Sep 2006 02:09:35 +0000

You can see the empty emails text if you copy the .msg file to the desktop and open it with notepad.

By: Jack

Jack — Tue, 22 Aug 2006 19:08:10 +0000

But I’m losing text from emails in my sent box – is that the same problem? I’ve switched AVG off as suggested and the problem seems to have gone away.

By: Leland

Leland — Fri, 11 Aug 2006 23:08:47 +0000

Thanks Bart,
I now regret I don’t have all of my mail first going to my Gmail account. You see, with that account I always leave the mail on the server. I’m not sure if the problem should be accounted against AVG or Microsoft. I suppose it should be on my own shoulders because I knew it was a Beta program. At least I’m thankful the email I lost was not of great importance and the attachments are still intact.

Leland

By: Bart S

Bart S — Fri, 11 Aug 2006 11:12:45 +0000

No fix. Once they have been downloaded from the server, they are trashed. Nothing you can do about it.

Luckily, it only trashed about 6 of my emails, so I wasn’t badly affected.

Cheers.

By: Leland

Leland — Thu, 10 Aug 2006 03:21:38 +0000

Hey Guys!

Had the same problem. Thanks for the solution. If you have a solution for the previously downloaded emails, please post.

Thanks Again,
Leland