Comments on: If You Screw Up, Don’t Quibble

By: Eric Eggertson

Eric Eggertson — Fri, 27 Jun 2008 17:29:23 +0000

Sorry I didn’t respond to these comments when they were first posted. No excuse.

Thanks for the great comments. I’d urge you to click on the link to My Five Worst Professional Mistakes. Great reading!

By: My Five Worst Professional Mistakes » The Buzz Bin

My Five Worst Professional Mistakes » The Buzz Bin — Fri, 27 Jun 2008 15:38:35 +0000

[...] we make mistakes at work, and they can seem cataclysmic. In reality, some of the mistakes I see are made worse by the [...]

By: Lally

Lally — Fri, 23 May 2008 00:08:15 +0000

Ohhh .. excellent advice. Your outline for an appropriate apology is an excellent outline for exactly 50 percent of crisis comm. plans.

Rob: Try these:

This may sound sexist, but …

This may sound racist, but …

This may sound rude, but …

I may sound like a jerk, but by acknowledging that potentiality I hereby immunize myself from an repercussion or criticism.

By: Yearbook Photoshock - Blame Game 2

Yearbook Photoshock - Blame Game 2 — Thu, 22 May 2008 05:52:00 +0000

[...] My criticism of their weasely attempt to duck their responsibility goes double with the revelation that they were trying to cover up a sloppy photo editing job. Technorati Tags: business,communications,public relations,mistakes,errors,screwups,yearbooks,photos,students,cover up,lifetouch,photography,photoshop,weasels,editing [...]

By: Rob La Gesse

Rob La Gesse — Mon, 19 May 2008 01:46:19 +0000

“I love you, but”.

“I am pregnant, but”.

“We are winning in Iraq, but”.

“We usually used protection, but”.

“I have no problem with black people, but”.

“I don’t cheat on my taxes, but”.

There are VERY few instances where “but” makes sense. The “but” should be before upfront – not an afterthought. If it is ever used at all.

Rob

By: Angela Solomon

Angela Solomon — Mon, 19 May 2008 00:34:18 +0000

This is not only great PR advice, but a good rule of thumb for everyday life. I can’t stand it when someone tries to lessen there wrongdoings with “buts,” because oftentimes, it just aggravates the situation even more. Stop while you are ahead, and the problem will, usually, go away much faster.