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Saturday, March 13th, 2010

Is 2009 time to go green?

December 8, 2008 by Katherine Liew  
Filed under Marketing

With the end of the year looming, everyone’s joining in on speculations of the trends and players to watch for 2009.

One of the big issues which has been floating around is whether implementing Corporate Social Responsibility (CSR) policies and ‘going green’ will give companies better performance in uncertain economic times.

The newly-released Nielsen Consumer Insight predictions for 2009 are that consumers will be less willing to spend on ‘green’ products.

Idris at the Marketing & Strategy Innovation blog has also argued that profits are going to take precedence over CSR.

So why do I still think you should be looking at being green in 2009?

First, let’s be clear: I do believe, personally, that everyone should be making the effort to be a bit more environmentally friendly and take up corporate citizenship. However, this discussion will be based purely on business.

The key reasons are:

  1. In some cases there will be a cost saving
  2. CSR policies can improve productivity as well as consumer perceptions
  3. Brands incorporating it into their business model as a differentiation factor are already seeing the benefits
  4. Companies that are slow to adopt CSR in a recession will be behind the game when the economy picks up

Cost savings

Getting environmentally friendly and reducing wastage is a great way to save costs. Cutting inefficient use of paper, water and power means you spend less on these resources. Packaging is another big waster, with Amazon now introducing products which come in ready-to-mail boxes.

While going carbon neutral might not be within everyone’s budget, certification schemes are cropping up to ensure that those making the effort get recognition. And making transportation more efficient means less cost for you and less emissions.

Productivity and consumer perceptions

With so many directories of ‘green’ companies cropping up (like Greener Assets) and Socially Responsible Investment (SRI) funds showing consumers/investors which companies are taking up more sustainable practices, it’s worth a slight operational shift. Governments are also continuing to push the environmental cause through the recession – Obama has promised not to let it take a back seat.

CSR has suffered from the misconception that it only involves companies giving away money, such as ‘every x% of the purchase price today will go to a charity’. It’s no surprise then that people are asking why they should pay a premium for these products – they could just donate on their own.

The reality is that there’s much more to CSR. Companies which fund programs affecting their target markets as well as actively getting their employees involved have seen perceptions rise – DHL offered free shipping of emergency supplies in Asia during natural disasters, and is now a preferred courier in many of the developing markets.

Other aspects of CSR include transparency with shareholders (which is appreciated even more during tough economic times), occupational health and safety (helping to maximise productivity) and following sustainable business practices (better in the long run).

Brands already benefiting

The Body Shop is an obvious example of a brand which is doing well by incorporating prosocial values into its business model. However, other brands have found benefit from it -Marks & Spencer’s with its Fair Trade goods, airlines with carbon credit schemes and L’Oreal with its Women in Science program.

Brands can also suffer from not paying attention to CSR – the boycotting of Nike when it was discovered there were children working in its supply chain still comes up years later.

First mover advantage

In a recession we tend to focus on the short-term and making sure we get out of it alive. However, it’s also important to think about what effect your decision now will have on your company’s position when the economy picks up.

If you haven’t already started looking at corporate citizenship, do so now. Otherwise, when consumers start looking at issues like the environment again you’ll already be behind!

The lesson is: adopting CSR and being environmentally sustainable can be beneficial through a recession as long as you’re smart about it.

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Comments

4 Responses to “Is 2009 time to go green?”
  1. Eric says:

    2009 is definitely the time to go green. As with anything, you still have to be smart about it, and take advantage of going Green where ever it makes sense.

  2. BSV says:

    Going forward, “green” marketing and CSR is going to be looked at with more and more suspicion. It is essential that some “green” benchmarks and regulations be established, so that your average consumer can distinguish the real green company from the company simply trying to capitalize on a trend.

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