I too experience very similiar as you discussed in your blog. I had to put almost $5,000 up front for my program due to the insistance of the rep starting my program.. She would not take no I really don;t what all the product. She called me every day at home and on my cell just hounding me. Finally I gave in because I really did think the program would work. But life happens and you can not always work the program.. There should be no time limit on our program usage. We paid for it we should be able to put it on hold and have it work for us. And we should be able to hold those staff members who knew the truth and who did not disclose accountable for their part in this sham. I am more than mad. I want to get my money back and take action against those who did not act with fudiciary responsibilty to their clients. I never received a call, e-mail or any letters fromthe company. I was very ill when the it hit the news. I went in in January 2008 and spoke with them and again in April and was assured over and over that everything was okay. They lost my files. Imagine that how convenient. We all need to get a class action together and include every one who had knowledge. I don’t know about you but I am so tired of Corporate America getting away with ripping us off at every turn. Enough is enough!

I paid for the program (signed up in Late spring of 2004) and end up getting sick and having several surgeries and continuted to inform (updating them) L A weight loss about my health condition. I was informed at that time in the fall of 2004 by Jan the manager during that period (which I noticed that they had a revolving door with employees, but was not sure of what was going on with the company) that I could restart the program over and nothing would change with my plan and that it was no need to stop my monthly deductions since I would not be losing anything.

However, I also gave her a note from my doctor questioning, why she was not informed about the food prodcuts being offered in their program, before she as my physcian ok’d me to be on the diet plan. After, Jan read the note from my doctor she convinced me that several items offered in the plan would not be required (L A lights, etc.) for me to have on the plan and also that I would be Guaranteed to keep the program that I signed up for without any extra charge and there was no need for me to cancel the auto monthly payment.

I continued to follow up (on a monthly basis) at the Schaumburg office in Illinois with the Medcial Tech. (Nikkie) due to her being the only person of the office that remianed to work their and knew my medical history situation. Later, I learned that the Med. Techs. of the company where layed off during the early spring of 2007, since that postion was being eliminated.

I followed up with the present manager (Tytiana) and she told me that I would need to restart the program over again in paying for it as well. I explained to her what I was told by one of the ex managers and also the med. tech (Nikkie) that I had 52 weeks left. She said no you do not have any weeks lefts, that time ran out. I explained that I was not in the program due to having many, many, surgeries and I was given this permission by one of the previous managers and that I continuted to inform L A weight loss about my condition and was always being told your weeks are still there.

The last time I was in their office the last week of 06/2007, after calling the headquarters several times I was required and referred to meet with Jill the head manager of the area in Illinois. I met with Jill during the week of July 4th 2007 (before the holiday) and she asured me that I would get my complete 52 weeks back and there was not any other fee for me. She stated that all she needed was updated information regarding my medical condition (i signed a release form to send to my doctor). Jill said, that she would be in contact with me soon (in about 7 business days) once the report from my doctor was returned back to their office. I followed up with my doctor to see if any health inquiry was sent to her from L A weight loss for me and she told me she has not received any type of inquiry from L A weight loss.

I tried calling Jill the area manager time after time (two weeks after the 4th of July 2007)and also the headquarters again and never could get anyone to answer the phone at that time. I noticed about three weeks later that the name had been changed to Pure weight loss, even thou the name changed, I found out it was the same company, I tried to contact someone by phone numbers of the L.A. weight loss but the numbers where disconnected. To this day no one from that company has ever followed up or tried to contact me in any way (by phone, mail, no contact at all). It seems like the attorney general of all states should really go after this company. How where they allow to stay in business, and keep doing the same things to consumers that started while in business under the name L.A. weight loss. I would actually like my money, because really my program should have been cancelled, once I started to experience health issues, and a note was also received from my doctor to their office, and I had many surgeries during that period. If there is anyone out there that can help with this matter, please contact me.

Regards,
Diane W. (Illinois)
ddtwilms@gmail.com

DEAR VAHAN is new website where former members and employees of Pure weight loss (formerly LA Weight Loss) can write a message to be delivered to Pure Weight Loss CEO Vahan Karian (aka Vahan Karabajakian).  Share your experience, feelings and opinions of Pure Weight Loss’ business tactics with Mr. Karian, state & federal officials, and the world.  (You can also comment on L.A. Weight Loss)

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