Quick and Fast Way of Dialing Customer Service

I really hate calling customer service numbers and while most companies promise to have excellent customer service, an automated and well built customer computer system, most of them fall short of providing a quick and simple way of dialing in and getting what you want from the vendor. I don’t have a landline and am using a prepaid cell phone and what is annoying is to call a customer and listen through 3-5 minutes of crap. Some vendors even go out of their way and mention all sorts of promotions before you can actually go in and reach a customer service representative.

Next Mobile Web is a company that wants to change this experience and as such they have a product called Dial Zero which contains a database of various workarounds on hundreds of companies. Instead of listening to annoying recorded voice, the application helps you to cut through directly to the person.

Dial Zero contain over 600 companies on their database which allows you to click on the company, display its main phone number, description of how to reach an operator or agent directly, and comments from other people as well. These comments include tips on refunds, canceling of subscription, account verification, etc. Dial Zero would allow you to dial in and go directly to the operator or agent.

This application is available on three platforms namely iPhone, Android, Blackberry. Next Mobile Web would also be offering this application on your desktop soon.

Below is how the tool looks like in iPhone:

This is how it looks like in Blackberry:

Lastly, this is your Dial Zero desktop application:

I think this is a very cool and handy application to have that could help boost your productivity by getting what you want in a shorter time period. Also, the tips on getting refunds and other perks from other users can prove useful in this economic state we are in.

Go ahead and download your Dial Zero application here – Dial Zero from Next Mobile Web.

Image from Next Mobile Web.