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Monday, November 23rd, 2009

Scheduling Software: Schedulicity, part 1

October 21, 2009 by Kim Beasley  
Filed under Business

If your business centers in on using scheduling software to manage your client meetings, then you should take a look at Schedulicity scheduling software. There software can help you create a seamless process from clients scheduling their own appointment to managing service provider details.

Image: Courtesy of Schedulicity.com

Image: Courtesy of Schedulicity.com

In a recent interview with members of the staff from Schedulicity, they shared key information that can help you understand how their service can help you manage your client scheduling.

Below is the first part of the interview with them.

What is the Schedulicity story? What was the genesis of the business idea?

We spent thousands of hours behind the counter answering phones and understanding the needs of small business owners and we realized that their customers needed a solution from the frustration and inconvenience of scheduling as much as they did, so we built it.

Why now? What market forces are making online scheduling such a hot topic?

It’s an idea whose time has come. The frustration and inconvenience of telephone tag, messages and call backs has reached a peak. As American’s we’ve been scheduling our travel reservations, shopping online, downloading movies and auctioning our merchandise for years. It’s time that a company solved the scheduling problem for both the consumer and the small business with a simple, web-based solution. Schedulicity is a web 2.0 company, meaning the service sites securely on the web, no software to download, just a few easy steps. Businesses can be up and running in 15 minutes.

Who are your customers? Where are your customers?

Schedulicity is perfect for most appointment-driven businesses. We have customers in all the major metro areas in the US in a range of industries, too many to list. Here are a few: hair stylists, dog groomers, CPAs, real estate agents, massage therapists, nail salons, spas, home repair, lawyers, chiropractors, photographers, business consultants… just to name a few.

What does your service do besides just online appointments?

Schedulicity does so much more than just online scheduling. For the consumer, it’s search, schedule, simplify the only service that allows consumers to search for their favorite service professional and schedule in second. Schedulicity is Free for consumers, and provides a personal scheduling page to manage all your appointments in one place. The service includes mobile scheduling and appointment reminders and the ability to schedule when its convenient for you (at home, in your pajamas) Plus, we’ll help consumers get their favorite businesses signed up if they aren’t already using Schedulicity.

For the business owner, Schedulicity is $29.95 a month and includes unlimited online scheduling, client relationship management (database, tags, communication history), unlimited text and email alerts, automatic appointment reminders (this means no more “no shows”). Online marketing and business reporting. Plus, Schedulicity gives small businesses a powerful web presence with its search capability and Schedule Now button. If you ask your clients, many will tell you that “Schedulicity gave me my life back.” Now that’s a service that does more than just schedule appointments!

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