Scott Allen Covers Cuppy’s Coffee & FranchisePick on ABOUT.com

When I first blogged on the Scoble & Cuppy’s controversy here, on Blue MauMau and on FranBest.Com, I had no idea that this story would gain such widespread attention and controversy. A number of factors converged to make this not only a franchise industry story, and not even just a Java Jo’z and Cuppy’s Coffee story, but a story that raised critical issues involving business communications on the blogosphere, freedom of speech and how to handle unwelcome comments information and/or opinions from bloggers.

Rhonda (Help Me, Rhonda!) Sanderson of Sanderson & Associates has settled things down considerably by providing the company (and the rest of us) with some valuable lessons inDamage Control 1011. Discussion has quieted but continues…

b5media blogger Scott Allen has posted a long and insightful post on his ABOUT.COM: Entrepreneurs page:

Cuppy’s Coffee – Java Jo’z Blog Fiasco Offers Lessons All the Way Around

Scott provides a good overview and focuses on the real value of the discussion: The lessons to be learned all the way around. He states that after reviewing all the initial cached versions of the original posts and comments, that Scoble may have come on too strong and too sudden with his off-the-cuff posts… perhaps another lesson for bloggers. Then again… the firestorm may have helped a good number of people recover at least some of their lost investments

FYI b5media blogger Scott Allen is a 20-year veteran technology entrepreneur, executive, and consultant. He blogs at: LinkedIntelligence.com, TheVirtualHandshake.com, About.com Entrepreneurs Guide, The Virtual Handshake column at FastCompany.com. He is co-author of The Virtual Handshake: Opening Doors and Closing Deals Online and a contributing author to Blog!: Blog! How the Newest Media Revolution is Changing Politics, Business and Culture.