The eBay Buy.com Partnership Deal Deserves Followup
Somehow I sense that this eBay Buy.com partnership is going to ascend from a slow burn to a grave and unquenchable combustion…
- Randy Smythe had predated the eBay Ink blog by a day with his excellent article.
- The Auction Bytes blog got in on the action yesterday.
- And Powersellers Unite has plenty of action in their forum.
And the comments are definitely where the action is!
This is simply one man’s opinion – I’ve seen it said by some of the eBay higher-ups that the folks who have generated these discussions are in the minority, making every effort to minimize the impact of their talk. Obviously the “Big Boys” now running eBay don’t actually have the experience they say they do. Why? It has been a long-standing principle in retail that if you piss off one person he’ll tell five more who will in turn tell five more and eventually create a chain of pissed off folks leaving you at the end of a real mess. Your abilities to put out this fire leave a lot to be desired in addition to your senseless lack of transparency!
Even worse is to leave a comment to a crying, pained, hurt individual, most arrogantly, that you’re sorry to see her go while obviously, condescendingly, speaking out of the side of your face! Usher! Now, that is truly very very bad PR…
Hurt people have extremely long memories. But I guess they’re simply not worth counting, are they?
