Trendy Franchise Concept Gets Cereality Check, Closes Store(s)

 (FranchisePick.Com) 

March 28, 2006 the Northwestern University newspaper had exciting news:  The much heralded all-cereal cafe Cereality was expected to open by summer, 2006.  They interviewed Cereality co-founder David Roth about the opening of their second Chicago-area cereal cafe:

“We love Evanston because it has such a different type of cross section of people… It offers us that sort of urban pulse, but also a suburban marketplace as well…. We have an extraordinary amount of demand…. We’re constantly inventing new ways to get cereal to people.”

The suburban Chicago cafe would play a pivotal role in the chain’s expansion:

The Evanston store will also be used to fulfill online orders and train new franchisees.

“It’s not rocket science to instruct people to put cereal in a bowl,” said Roth. “But it’s an art to (successfully run a Cereality cafe). You bring people to your training facility and you instruct them on how to manage and operate a unit. Ours is going to be in Evanston. Evanston is going to play a very key role for us.”

May 23, 2007 the Daily Northwestern story wasn’t so Cheerio:

 Just six months after it opened in downtown Evanston’s Sherman Plaza, Cereality Cereal Bar and Cafe has closed its doors and moved out…. The store’s contents were packed up after closing Monday night, according to Jonathan Perman, executive director of the Evanston Chamber of Commerce. On Tuesday afternoon, all food and equipment had been removed from the store’s interior.

For a company that’s been all over the media since the concept was launched in 2003, there seems to be scant information about what’s going on with the company.  According to The Daily Northwestern:

Multiple calls to the company’s downtown Chicago headquarters went unanswered Tuesday. Jim and Marc Klutznick, two of Sherman Plaza’s developers, also did not return phone messages.
When the Evanston location opened in November, Cereality’s president and CEO at the time, David Roth, expressed high hopes for the restaurant. The company had planned to use the location as a training facility for employees at the company’s other locations.
“We’re very much looking forward to this store,” Roth told The Daily in November. “This is just pregnant with possibilities.”
Both Roth and fellow co-founder Rick Bacher resigned from the company at the end of April. Roth declined to comment Tuesday on the Evanston store’s closing. The new CEO, John Fiorello, did not return multiple calls Tuesday night.

Unanswered Questions:

Why’d Roth & Bacher resign from their brainchild?  Who’s Fiorello? 

Has the public rejected Cereality’s “home away from home” where “every day is Saturday morning” in favor of their real homes where cereal doesn’t cost $4 a bowl?

Is the rumor circulating on the Internet (ok, it’s a single comment on one blog) true that the downtown Chicago location is also closing? 

Was The Big Idea’s  Donny Deutsch’s pronouncement that he LOVES the concept the kiss of death?

Is it a bad sign that in a ”bazillion” news stories and interviews, the founders expound on the concept’s cleverness and the brand resonance but never about store sales or unit economics?

GOT ME.  WHAT DO YOU THINK?  COMMENTS WELCOME.

Source articles:

New cereal-serving restaurant expects to bowl over Evanston

Specialty Cereal Eatery Boxes Up Bowls, Spoons

Graphic elements:  Cereality.Com

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