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Monday, November 9th, 2009

Twitter Hiring “VIP Concierge”

March 30, 2009 by Colleen Coplick  
Filed under Social Media

Did April Fool’s Day come early and I just wasn’t told? How can this possibly be real? (emphasis mine)

We don’t have a description written for this yet, but the job is to be a “high touch” point of contact at Twitter for the burgeoning number of celebrities on the service. We want to make sure they’re happy, using the product effectively, etc. This person is probably pretty junior (it won’t pay a lot) but hopefully familiar with working with “Hollywood types.” They should be tech savvy enough to answer questions and solve basic problems (though they can fall back on our tech support). And they should definitely present themselves (and the company) well on the phone and in person. They should be proactive but not pushy. It might make sense for them to be in L.A. but to come up to SF often. Obviously this is a very sweet gig for someone. The challenge will be finding someone who is good at the schmoozing but also humble and a fit with our culture. [source]

Image: PRPhotos

Image: PRPhotos

So, let me get this straight. The growing empire that is Twitter, the one still living off the VC funds stashed in the bank and that interest (because, come on now, 50M has got to be generating some good income, even in this economy), is looking to hire someone who, for all intents and purposes, is a community manager, yet not one for the “army of passionate users”, but for the Ashton Kutchers, Demi Moores and Britneys using the site?

Does anyone else see what’s wrong with this picture or is it just me?

I can’t help but wonder if this is truly real, or if it’s a bad April Fool’s joke that got leaked by TechCrunch two days early. I can only hope that’s the case – the job “has been placed on hold” according to JobScore – especially considering the fact that Ev Williams and I have spoken several times regarding the company’s need for a community manager , (my desire to fulfill that role, of course) and his continuing reluctance to hire for that role. I’m sure the HR process would be intesely overwhelming when they finally get around to hiring for that role, but I would certainly hope Twitter would consider a real community manager before they hire for this “VIP Concierge”.

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