Comments on: What is the right question?

By: Phil Gerbyshak

Phil Gerbyshak — Mon, 19 Jan 2009 17:57:15 +0000

Excellent answer J.T. Listening first does lead itself to better questions.

By: J. T.

J. T. — Mon, 19 Jan 2009 17:55:07 +0000

Here is the game plan I try to follow:

Before I ask a question, I need to listen to what was said. Sometimes the subtext of a statement will reveal more and help me ask better questions.

Whether that relates to what was said or unsaid.

Listen First, Ask Second.

By: Phil Gerbyshak

Phil Gerbyshak — Sun, 11 Jan 2009 23:53:33 +0000

Awesome questions! So much to think about and use with my team. Thank you!

By: Jean

Jean — Sat, 10 Jan 2009 03:43:15 +0000

ASK any constituent: What is the one question I didn’t ask you that you wished I would have asked?

By: J.D. Meier

J.D. Meier — Thu, 08 Jan 2009 15:52:53 +0000

I’m a fan of question-driven approaches.

The first question that comes to mind for me is … 3 things going well? … 3 things to improve?

It forces a balanced perspective.

By: Kelly

Kelly — Thu, 08 Jan 2009 00:50:56 +0000

Is there anything else I can do for you?

This question can apply to all, and you should especially ask yourself!

By: Jim

Jim — Wed, 07 Jan 2009 23:05:58 +0000

How can I best serve your needs?

By: Patty

Patty — Wed, 07 Jan 2009 22:29:21 +0000

The best question for all four categories:

Yourself: Do you understand (the challenge, the opportunity, the issue, etc.)?
Your Team: Do they understand (the challenge, the opportunity, the issue, etc.)??
Your Boss: Does he/she/they understand (the challenge, the opportunity, the issue, etc.)??
Your customer: Do they understand (the challenge, the opportunity, the issue, etc.)??

By: CK

CK — Wed, 07 Jan 2009 17:17:34 +0000

One of the best (list) of questions are: Why? How? Who? When? What?

Or how about “That’s interesting – tell me more.” even though it is not a question it does open plenty of opportunities!