Comments on: Your Client’s Point of View Should Dictate How You Communicate

By: Eric Eggertson

Eric Eggertson — Tue, 01 Jul 2008 06:01:06 +0000

Lally:

For the first five cars I owned, I memorized the license plate. For some reason, the latest car’s plate eludes my brain cells. I can’t remember it to save my life.

You wouldn’t believe the weird looks I get when asked to provide the plate number by a clerk, and I have to run out to the parking lot to check!

By: Client Point of View II: The Next Phone Call

Client Point of View II: The Next Phone Call — Tue, 01 Jul 2008 05:57:54 +0000

[...] I wrote the other day about talking on the phone with the local agency that handles driving tests. [...]

By: Lally

Lally — Sat, 28 Jun 2008 22:58:17 +0000

Wow. Just Wow.

Here’s one only slightly related but kinda … umm … funny if in better circumstances.

Middle of the night, I am in an emergency room where my mother has just arrived by ambulance. The doctor is trying to calculate the amount of medication to administer and points across the room at me and shouts, “You, son.” [Important to note that I am probably ten years older than the guy who just called me 'son,' but I got it.]

“Yes?”

“How much does your mother weigh?”

“I don’t know.”

He stops completely. He’s incredulous.

“You DON’T KNOW HOW MUCH YOUR MOTHER WEIGHS?!”

He’s the one agitated. This is not a comfort.

“No. Do you?” I ask.

The nurses laugh. At him.

I feel slightly better.