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Sunday, November 29th, 2009

Cellphone9

Give me a simple phone

As it turns out, a number of people are trading in feature-packed phones for something simpler. It’s back to the days when your mobile phone did nothing more than, well, make calls.

This particular part of the article is striking:

Consumers last year paid $8.6 billion for so-called data applications on their phones, up 86 percent from the year before, according to wireless trade group CTIA.

But they’ve also shown a growing frustration with how confusing those added features can be. A J.D. Power & Associates survey last year found consumer satisfaction with their mobile devices has declined since 2003, with some of the largest drops linked to user interface for Internet and e-mail services.

[read the full story here]

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