Your PBX Knows What You Did Last Summer
March 28, 2007 by Jayvee Fernandez
Filed under Mobile Monitor, The Unwired Life
The team behind VoIP News care of Rick McIver wrote a comprehensive piece on how to hack your way through today’s PBX system, featuring 20 Ways to maximize the use of PBX for business. The trick here is really getting information to the right place at the right time depending on where your contact is currently located. Now you don’t need a GPS tracking system to do this. All you need is a set of permissions or rules by which your PBX system lives by.
This “set of rules” plays an important role when your contact is nowhere and everywhere at the same time. There are indeed many logical places to reach your contact. The cellphone would be your first line of defense as people always do carry their mobile phones around. Other options would be email, an IM client and then lastly, the desk phone.
With the intricacies of programming your PBX system, using the mobile phone as the firt line of defense says a lot about how the desk job has become a thing of the past.
The article doesn’t mention a specific device used to accomplish most of these things – the BlackBerry. Hints of having your PBX link to an MS Outlook server are mentioned but nothing specific as to pairing it with your BlackBerry enterprise server.
Image courtesy of Keyscorner.com
Comments
One Response to “Your PBX Knows What You Did Last Summer”Trackbacks
Check out what others are saying about this post...[...] Your PBX Knows What You Did Last SummerThe cellphone would be your first line of defense as people always do carry their mobile phones around. Other options would be email, an IM client and then lastly, the desk phone. With the intricacies of programming your PBX system, … [...]