Verizon Wireless nabbed the top spot in a survey of wireless customers conducted by the American Customer Satisfaction Index.  But don’t go running to change your wireless provider just yet.  Turns out Verizon Wireless only scored a 72 out of a possible 100 points, just 1 point above AT&T and T-Mobile’s scores of 71 each.
Now, if your wireless carrier is Sprint, that’s another story entirely.  Sprint scored an embarassing 56 (an 8 point drop from last year).

The Apple iPhone has been on the market for a few weeks now, and USA Today reports that initial reactions from buyers have been tallied.  Interpret, a market research company in California, conducted an online survey of 1,000 cellphone users between July 6th and 10th.  The survey shows that 3 out of 10 iPhone buyers were first time Apple product owners.  That’s a major coup for the Apple brand.  Not surprisingly, 90% of the 200 iPhone users surveyed were extremely or very satisfied with their iPhone and 85% would recommend the iPhone to other people.  That word-of-mouth advertising should make …read more