Getting Back to the Basics

I was reminded boldly today that what I think everyone knows about computers, everyone DOES NOT KNOW. I was providing some support for an individual and was helping them navigate around in Windows and I was shocked at the amount of detail I had to provide to get my message across.

After my initial shock that a simple command like “right-clicking” wasn’t obvious to someone I realized I had to slow down and communicate as visually as possible to get my point across.
I then had to explain items like using the Start > Run command.
We then moved onto what to look …read more