Ouch Bell Canada Throttles Bandwidth Without Telling Resellers: Customer Service nightmare

The news floating around over the past 24 hours has been the news that Bell Canada has been “traffic shaping” aka throttling bandwidth on their DSL service.
Okay, this isn’t great, but okay it’s their pipe, right?  Close, but there is a twist, Bell Canada sells access to the pipe to other ISPs (Telus does the same thing) and neglected to inform the resellers of this little detail:
Up in Canada, it appears that Bell Canada has decided to start implementing traffic shaping features without letting its resellers know. That means that customers are discovering that their traffic is being impeded at …read more