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	<title>EveryJoe &#187; bandwidth throttling</title>
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		<title>Ouch Bell Canada Throttles Bandwidth Without Telling Resellers: Customer Service nightmare</title>
		<link>http://www.everyjoe.com/articles/ouch-bell-canada-throttles-bandwidth-without-telling-resellers-customer-service-nightmare-141/</link>
		<comments>http://www.everyjoe.com/articles/ouch-bell-canada-throttles-bandwidth-without-telling-resellers-customer-service-nightmare-141/#comments</comments>
		<pubDate>Wed, 26 Mar 2008 19:16:13 +0000</pubDate>
		<dc:creator>Tris Hussey</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[bandwidth throttling]]></category>
		<category><![CDATA[Bell Canada]]></category>
		<category><![CDATA[Canadian tech]]></category>
		<category><![CDATA[DSL]]></category>
		<category><![CDATA[ISPs]]></category>
		<category><![CDATA[traffic shaping]]></category>

		<guid isPermaLink="false">http://www.mapleleaftwo.com/ouch-bell-canada-throttles-bandwidth-without-telling-resellers-customer-service-nightmare/</guid>
		<description><![CDATA[The news floating around over the past 24 hours has been the news that Bell Canada has been &#8220;traffic shaping&#8221; aka throttling bandwidth on their DSL service.
Okay, this isn&#8217;t great, but okay it&#8217;s their pipe, right?&#160; Close, but there is a twist, Bell Canada sells access to the pipe to other ISPs (Telus does the same thing) and neglected to inform the resellers of this little detail:
Up in Canada, it appears that Bell Canada has decided to start implementing traffic shaping features without letting its resellers know. That means that customers are discovering that their traffic is being impeded at [...]<p>Post from: <a href="http://www.everyjoe.com">EveryJoe</a></p>
<p><a href="http://www.everyjoe.com/articles/ouch-bell-canada-throttles-bandwidth-without-telling-resellers-customer-service-nightmare-141/">Ouch Bell Canada Throttles Bandwidth Without Telling Resellers: Customer Service nightmare</a></p>
]]></description>
			<content:encoded><![CDATA[<p>The news floating around over the past 24 hours has been the news that Bell Canada has been &#8220;traffic shaping&#8221; aka throttling bandwidth on their DSL service.</p>
<p>Okay, this isn&#8217;t great, but okay it&#8217;s their pipe, right?&nbsp; Close, but there is a twist, Bell Canada <em>sells</em> access to the pipe to other ISPs (Telus does the same thing) and neglected to inform the resellers of this little detail:</p>
<blockquote><p>Up in Canada, it appears that Bell Canada has decided to start <a href="http://www.dslreports.com/shownews/Bell-Canada-Throttles-Wholesalers-Doesnt-Bother-To-Tell-Them-92915">implementing traffic shaping features without letting its resellers know</a>. That means that customers are discovering that their traffic is being impeded at times and their own ISP has no clue about it. And it&#8217;s blocking perfectly legitimate activities. In fact, one person <a href="http://www.dslreports.com/forum/r20219339-">points out</a> that he&#8217;s having trouble downloading the show that the CBC is <a href="http://www.techdirt.com/articles/20080321/145717615.shtml">purposely</a> offering on BitTorrent. Source: <em><a href="http://techdirt.com/articles/20080324/152928636.shtml">Techdirt: Bell Canada Decides To Throttle Traffic Without Telling Resellers</a></em></p></blockquote>
<p>Love that Bell Canada blocked the CBC.&nbsp; Like the CBC doesn&#8217;t have <em>enough</em> trouble getting people to watch their shows!</p>
<p>This has been making the tech news rounds about the perils of an non-neutral net (some coverage):</p>
<ul>
<li><a href="http://saunderslog.com/2008/03/25/squawk-box-march-25/">Alec Saunders</a></li>
<li><a href="http://www.michaelgeist.ca/content/view/2782/125/">Michael Geist</a></li>
<li><a href="http://arstechnica.com/news.ars/post/20080325-canadian-isps-furious-about-bell-canadas-traffic-throttling.html">Arstechnica</a></li>
</ul>
<p>My question is, with really very few access providers here in Canada, if Telus and Shaw (for example where I live) started doing this, what is a net pro to do?&nbsp; I can&#8217;t afford getting a T1 to my apartment (like I&#8217;d really <em>need</em> that much bandwidth).&nbsp; The only game in town is Telus or Shaw.</p>
<p>Should it be legislated that ISPs can&#8217;t do this?&nbsp; Or that consumers have an option to get an &#8220;unthrottled&#8221; account (of course we&#8217;d probably pay through the nose for that)?</p>
<p>I&#8217;m not seeing any solutions on the horizon and with Bell&#8217;s little stunt, it&#8217;s really only the consumer and the reseller who is going to get screwed.</p>
<p>Post from: <a href="http://www.everyjoe.com">EveryJoe</a></p>
<p><a href="http://www.everyjoe.com/articles/ouch-bell-canada-throttles-bandwidth-without-telling-resellers-customer-service-nightmare-141/">Ouch Bell Canada Throttles Bandwidth Without Telling Resellers: Customer Service nightmare</a></p>
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