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	<title>EveryJoe &#187; beta-users</title>
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		<title>Support for Beta Users</title>
		<link>http://www.everyjoe.com/articles/support-for-beta-users-58/</link>
		<comments>http://www.everyjoe.com/articles/support-for-beta-users-58/#comments</comments>
		<pubDate>Sun, 09 Jul 2006 04:03:45 +0000</pubDate>
		<dc:creator>Jason Bean</dc:creator>
				<category><![CDATA[Computers]]></category>
		<category><![CDATA[beta-users]]></category>
		<category><![CDATA[bug-submissions]]></category>
		<category><![CDATA[challenges]]></category>
		<category><![CDATA[User Experience]]></category>

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		<description><![CDATA[For anyone that&#8217;s participating in the beta and isn&#8217;t quite sure where to go for support hopefully this will help. Don&#8217;t get me wrong, I love hearing about all the problems and challenges everyone&#8217;s facing, but we want to make sure the right people here the message. I&#8217;m trying to get more and more of the Office 2007 team to be aware of this blog and troll the posts and comments too.
Here&#8217;s a recap of some of the information I received via e-mail with my beta invitation, just in case someone else didn&#8217;t get it.
BUG REPORTS
When you encounter bugs, please [...]<p>Post from: <a href="http://www.everyjoe.com">EveryJoe</a></p>
<p><a href="http://www.everyjoe.com/articles/support-for-beta-users-58/">Support for Beta Users</a></p>
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			<content:encoded><![CDATA[<p>For anyone that&#8217;s participating in the beta and isn&#8217;t quite sure where to go for support hopefully this will help. Don&#8217;t get me wrong, I love hearing about all the problems and challenges everyone&#8217;s facing, but we want to make sure the right people here the message. I&#8217;m trying to get more and more of the Office 2007 team to be aware of this blog and troll the posts and comments too.</p>
<p>Here&#8217;s a recap of some of the information I received via e-mail with my beta invitation, just in case someone else didn&#8217;t get it.</p>
<blockquote><p><strong>BUG REPORTS</strong><br />
When you encounter bugs, please file them by clicking Submit a Bug from <a target="_blank" href="http://beta.microsoft.com/">the website&#8217;s</a> left navigation bar. For information on how to file a good bug and how to check on the status of bugs you have filed, see the Frequently Asked Questions along the website&#8217;s left navigation bar. Please submit only those bugs that you find in Office &#8220;12&#8243; products.</p>
<p><strong>SUPPORT</strong><br />
We are using newsgroups as the primary source of support for the Office &#8220;12&#8243; Technical Beta. Private newsgroups are accessed from a dedicated news server using your Beta ID and a Password. If you do not already have a password, you can create a newsgroup password on, under the &#8220;Modify Your Info/Modify Newsgroup Login Info&#8221; tab along the top of the screen.</p></blockquote>
<p>Post from: <a href="http://www.everyjoe.com">EveryJoe</a></p>
<p><a href="http://www.everyjoe.com/articles/support-for-beta-users-58/">Support for Beta Users</a></p>
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