I really hate calling customer service numbers and while most companies promise to have excellent customer service, an automated and well built customer computer system, most of them fall short of providing a quick and simple way of dialing in and getting what you want from the vendor. I don’t have a landline and am using a prepaid cell phone and what is annoying is to call a customer and listen through 3-5 minutes of crap. Some vendors even go out of their way and mention all sorts of promotions before you can actually go in and reach a customer …read more

U2 and RIM (Research in Motion) have great news for digital music fans who miss the visual experience that came with music albums—the U2 Mobile Album, a new mobile application for BlackBerry smartphones that brings back the album experience for the digital age. Developed in collaboration with the band (duh), the new U2 Mobile Album brings a visual experience with evolving content and an interactive dimension for the band’s current album No Line On The Horizon.
The U2 Mobile Album reintroduces a wealth of material that was the norm for CD releases, which included photos and other information that brought the …read more

Smart phones are becoming more like computers every day and users on the other hand are switching from conventional celfones to smart phones.

The need for processing power, more robust applications accessible at the fingertips is becoming a norm and recent data from Gartner proves this point. In the second quarter of this year it is reported that smart phone sales has increased by 27% percent totaling 40 millions sales while celfone sales have decreased by 6.1 percent totaling 286.1 million units. While smart phone sales are still far from the total celfone sales, the considerable difference in increase and …read more

There’s now a WordPress application for BlackBerry that allows users to manage and post to their WordPress blogs from their phone. I’ve been waiting on an application like this for years and it looks like I’ll still be waiting.

Although the BlackBerry app is in beta and the developers caution users and testers to be careful in using the application, we need more of these types of devices being built for phones and mobile devices.
I do quite a bit of blogging and there’s plenty of times where I’m sitting somewhere without my computer and have a quick post idea. The ability …read more

With 1 million units sold in the first 3 days of its release, the iPhone 3G S, Apple’s newest version of the iPhone shows us that it’s still the one to beat. While the Palm Pre is an impressive smart phone, it still paled in comparison to the iPhone in terms of sales. The lines weren’t as long as the previous launches of the iPhone but this is partly due to Apple accepting reservations and orders online.
The new iPhone 3G S still looks pretty much the same as the iPhone 3G it follows. To the untrained eye they look exactly …read more

As an IT guy, I very rarely leave my cell phone, laptop, Blackberry or other computer-related device behind. I hate the though of going somewhere without being connected to the rest of “my world”. The internet is supposed to be a never-ending place. And I never want to be without it just in case it does end. I would have to be the first to hear it.
When I started at Rohm and Haas, I was without a phone, desk, computer or login accounts for 3 days. This was one of the strangest feelings I’ve had …read more

This will be a quick story that I came across from an angry IT guy. All you nonits, listen up as a friendly IT guy sent in this email:
Don’t lie to me when you need help with your computer. I don’t judge you if your PC messes up, these things happen but don’t think to lie your way out of it. I need to know what you were doing when the problems happened. If you spilled a coke on your laptop tell me, we all make mistakes.
Now, we have all come across the issue of lying about silly …read more