Do Your Employees Know What You Want?

You may think you are communicating with employees, but are you really?  Do they really know your expectations?  Remember the game of “telephone” where you send a message through several people and it comes out garbled at the end?  That’s what happens in many companies when you don’t communicate individually with employees.
Case in point: I tried to buy some gardening mulch at a large hardware store.  When I got to the lumber pickup area, I was told they were out of stock.  The clerk said, “We got a memo about out of stock items.  Why did they sell it to …read more