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Wednesday, December 2nd, 2009

COLD STONE CREAMERY: Ex-Franchisee’s Scathing Indictment

July 31, 2008 by Sean Kelly  
Filed under Business

COLD STONE CREAMERY:  Ex-Franchisee’s Scathing Indictment

(FranchisePick.Com)
…this “golden child” of the ice cream industry continues to go undetected in their ruthless business practices, their flawed business model and their total disregard for the profitability of the franchisee.
If you are thinking about buying a [Cold Stone Creamery] franchise – DON’T DO IT!!!
J.B. Montgomery, ex-franchisee, from his Cold Stone Creamery complaint at Unhappy Franchisee
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Over at Unhappy Franchisee, a reader named J.B. Montgomery has left a scathing indictment against Cold Stone Creamery and Kahala Corp., alleging that he is an ex-franchisee victimized by franchisor “churning.”

In franchising, the term “churning” refers to the practice of reselling the same …read more


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