Paypal Dispute Resolution Guy – Colin Rule

Yes, there actually is a real person at Paypal that you can contact about disputes. Colin Rule, aka the Paypal Dispute Resolution Guy, is also a guest blogger on eBay’s Chatter Blog. eBay sellers on the Power Seller Board confirm that Rule has helped them resolve issues and gives reasonable, practical advice on how to work through disputes with buyers.
You might want to bookmark Rule’s blog for future reference, in the event that you need assistance with dispute resolutions in the future.