Successful managers aren’t perfect. Successful managers do get more done, get better results, and have higher retention rates than unsuccessful managers. I don’t know all the secrets of being a successful manager, but I do know seven secrets that can help you be a more successful manager.

Successful managers…
1) Are comfortable being themselves – Know who you are, and be comfortable with that. Know who you’re not, and be comfortable with that. Take the time to understand who you are, so you’re not surprised by what you naturally gravitate towards, and away from. It’s also very ok to be vulnerable and …read more

Early on in my management career, I gave what I thought was a pretty good idea to one of my direct reports. Bill LOVED the idea, and he immediately implemented it, and it made a big difference for our customers.
Shortly after implementing it, one of our customers mentioned to my manager how much she loved Bill’s idea. My manager made time to come by and congratulate my associate for the great idea, and rather than mention that I gave him the idea, Bill’s took full credit for it.
As soon as I heard Bill take credit for MY IDEA, I immediately …read more