PIZZA TIME: BrandCurve Offers Crisis Management Tips
January 6, 2009 by Sean Kelly
Filed under Business
The story of the Lacey, WA Pizza Time franchise owner who supposedly made its employees work without heat has quickly become a case study in PR crisis management. The pizza shop owners have been vilified by hundreds of angry comments online, and threatened with boycotts and picket lines. Neither the franchisees nor the corporate office has issued a statement nor responded in any meaningful way.
The business guru bloggers of b5 Media’s Bizzia channel have been volunteering their tips and advice in comments and posts. In the BrandCurve post Pizza Time, or Hypothermia Time?, Katherine Liew discusses three options the owners …read more
