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Wednesday, February 10th, 2010

Attention Rogers Mobile: You blew it with the iPhone data plans and you know it

June 29, 2008 by Tris Hussey  
Filed under Business

Attention Rogers Mobile: You blew it with the iPhone data plans and you know it

Since Rogers Mobile announced their iPhone pricing this week, the reaction to their plans has been less that enthusiastic (to say the least).
RuinediPhone.com has started an online petition to Rogers to change their rate plans and an open letter to Steve Jobs on what is certainly a slap in the face.

Did I sign it?  You bet I did.  Do I think it will make much of a difference?  Yeah, not so much.
That said, this is what I left for them:
Rogers, Canada is a world leader in technology, but Rwanda has cheaper cell and data rates than we do.
Canada will be …read more

Buying a Telus EVDO card–lessons for retail customer service

April 9, 2008 by Tris Hussey  
Filed under Business

Buying a Telus EVDO card–lessons for retail customer service

I blogged about my new Telus EVDO card this morning, I’ve been using it all day and been very much enjoying it.  Okay I think I’ve found a conflict with my built-in SD card reader and the PCMCIA slot, but that might be an Acer thing and I’m not too worried right now.  However, what I’d like to relate here is my buying the card yesterday.  What I learned and experienced is pretty interesting and can be a lesson to all of us, but especially customer-facing people.
I’m a busy person who would like to spend money with you–treat me like …read more

Buying a Telus EVDO Rev A mobile broadband card–first experiences

April 9, 2008 by Tris Hussey  
Filed under Business

Buying a Telus EVDO Rev A mobile broadband card–first experiences

One of the challenges of a mobile worker is connectivity when you’re not at home.  Sure at home I have a higher-than-average cable internet connection, but when I go on the road, even to a friend’s house that’s a different story.  Looking for WiFi can be a pain, even when it’s offered by a cafe or something, not to mention the potential security risks.  The solution for many folks, in the US especially, is to get a wireless broadband card (EVDO or HSPA).  In Canada though, it’s a different story.  I’ve made the jump to one and so far I’m …read more


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