Steak and Shake Denies Service: How can management overcome this?

Karen Putz is known as “the deaf mom who shares her world,” offering a unique take on the world through the eyes and ears of someone who can’t hear. I spent some time with Karen last year at the first Successful and Outstanding Blogger Conference, and I was surprised by her excellent ability to speak very clearly though she can’t hear, and by her eloquent writing on her blog. When I read the story below, I was outraged that someone I know could be treated this way.
Recently Karen went to Steak & Shake to order 2 shakes in …read more