How can this possibly be fair? This situation happened to me a few weeks ago.
1) Customer purchases $85 item.
2) Customer does not pay.
3) Unpaid item dispute opened.
4) Customer still does not pay.
5) UPI closed. Final value fee granted. I can’t leave negative feedback – sellers are no longer able to.
6) Buyer leaves me negative feedback.
What is wrong with this picture? How can this happen? Here is eBay’s policy on non-payers and feedback:
“Enhanced protection for Unpaid Item: In addition to removing Feedback left by buyers who fail to respond to the Unpaid Item process, we now also remove Feedback …read more

According to a post on eBay’s Announcement Board, feedback revision is now available to sellers. Ok, so what does this even mean? Sellers can now send requests to buyers asking them to change the feedback left – such as negative and neutrals left before a problem was resolved to the buyer’s satisfaction.
To access the feedback revision form, click on your feedback page. At the top of the page, click on FEEDBACK FORUM. Once on that page, on the right side under FEEDBACK TOOLS, choose REQUEST FEEDBACK REVISION.
[Image Source: Flickr]

Feedback is eBay’s seller and buyer evaluation system that indicates a user’s reputation on eBay. As a seller, you want to build your feedback score to indicate your reputation and experience. Here are a few tricks for building your feedback score quickly.
1) Buy small, inexpensive items such as office supplies, 1 cent CDs and DVDs, paperback books, school supplies, cosmetics – things you will actually use. As soon as the item is received, ask your seller to leave feedback for you.
2) Leave feedback quickly for your buyers and sellers that you buy from. They will usually reciprocate.
3) Ask your sellers …read more

According to the eBay Announcement Board, the feedback recalculation without neutrals will take place the week of August 19. Past and future neutrals will no longer affect feedback scores.
Watch for your numbers to change and share in the comments section about how the recalculation affects your score! I’ll be watching mine.
[Image Source: Flickr.]

Well, it looks like sellers have made enough noise for the execs at eBay to let neutrals count as neutrals, instead of negatives. (Kinda makes sense, right?) According to this post on the eBay Announcement Board, beginning in late August, neutrals will not have any impact on the calculation of the feedback percentage. As of now, here is how feedback is calculated:
Positives
___________________________
Positives + Negatives + Neutrals
Under the new (sensible) calculation, the formula looks like this:
…read more