How can this possibly be fair? This situation happened to me a few weeks ago.

1) Customer purchases $85 item.

2) Customer does not pay.

3) Unpaid item dispute opened.

4) Customer still does not pay.

5) UPI closed. Final value fee granted. I can’t leave negative feedback – sellers are no longer able to.

6) Buyer leaves me negative feedback.

What is wrong with this picture? How can this happen? Here is eBay’s policy on non-payers and feedback:

“Enhanced protection for Unpaid Item: In addition to removing Feedback left by buyers who fail to respond to the Unpaid Item process, we now also remove Feedback when the buyer responds but it’s clear they did not complete the transaction—for example, if they state they bought the item elsewhere or had a family emergency. Sellers don’t deserve negative or neutral Feedback in such cases, and we now remove it.”

So, I am wondering if and when this will happen. In my opinion, I don’t think non-payers should be able to leave any feedback at all. They did not earn the right to leave feedback since they didn’t pay for their item. What do you think?

[Image Source: Flickr, eBay Coach Photos]

Post from: EveryJoe

Non-Paying Bidders Can Leave Negative Feedback on eBay