Xbox 360 fans commend MS customer service, but are fine with console unreliability

I love the games in the Xbox 360. What’s not to love? You’ve got the best shooters like Bioshock, Gears of War, Halo 3 (despite my dislike of the previous installations, I actually like the latest one), The Orange Box, GRAW2, and I’m not even talking about the other genres yet.
What I don’t like about the 360 is its unreliability. If there was a Guinness World Record for worst failure rate, I won’t be surprised to see the 360’s image placed beside it.
What’s even more surprising is that Xbox 360 gamers are commending Microsoft for having “great customer service.” Don’t …read more