QUIZNOS: Exec Explains Million Snub Mess
March 3, 2009 by Sean Kelly
Filed under Business
Quiznos Chief Marketing Officer, Rebecca Steinfort, has been busy doing damage control on the ill-conceived promotion FranchisePick.com has dubbed The Quiznos Million Snub Giveaway.
UnhappyFranchisee.com has posted quotes from Steinfort explaining how it came about that Quiznos gave away coupons for 1,000,000 free subs only to have franchisees refuse to honor them. The post on UF (Quiznos Exec Explains Sub Giveaway Debacle. What Do Franchisees Say?) invites comments on the official explanation, as well as questions readers would like to ask Steinfort.
Here is the Quiznos explanation, with quotes from an interview on WalletPop.
#1 The Million Sub Giveaway was a sound initiative …read more
QUIZNOS Gives Away 1 Million Free Snubs
March 1, 2009 by Sean Kelly
Filed under Business
Quiznos continues to enrage customers, potential customers and franchise owners through its incomprehensible strategy of giving out a million free sub coupons that many of its franchisees refuse to honor.
(Read about the reasons for the Quiznos franchisees well-founded objections, and how they’ve been forced into “snubbing” an alienating customers, at Why Your Quiznos Won’t Give You a Free Sub).
FranchisePick.com reader Carol shares the fiery message she fired off to the Quiznos corporate office:
My husband and I took our little boy in to redeem our Free Sub from the
coupon issued to me in your Million Sub promo. The man at the …read more




