Buying a Telus EVDO card–lessons for retail customer service
April 9, 2008 by Tris Hussey
Filed under Business
I blogged about my new Telus EVDO card this morning, I’ve been using it all day and been very much enjoying it. Okay I think I’ve found a conflict with my built-in SD card reader and the PCMCIA slot, but that might be an Acer thing and I’m not too worried right now. However, what I’d like to relate here is my buying the card yesterday. What I learned and experienced is pretty interesting and can be a lesson to all of us, but especially customer-facing people.
I’m a busy person who would like to spend money with you–treat me like …read more
Something needs to be done about exorbitant data rates in Canada–call your MP!
March 2, 2008 by Tris Hussey
Filed under Business
A year ago (almost) Thomas Purves posted a shocking chart about how expensive mobile data rates are in Canada:
At DemoCamp17 he got a chance to present that chart and more…
Just a few days before the event was scheduled, I was asked by a couple friends if I could fill in a slot at DemoCamp17 in Toronto on the subject of “The state of Wireless in Canada Sucks”. You can thank Dave Crow for the title, who made it up and the theme by preannouncing it on his blog. Source: Wirelessnorth.ca » Blog Archive » The State of Wireless in Canada …read more




