Thinking about the psychology behind design

When we are examining interface design another aspect we have to think about is human nature and the psychology behind how we as human beings use things.
In “The Design of Everyday Things” by Donald Norman he relates a story about the testing of a computer program years ago and how the return button and the enter button did two different things. For most programs they operate the same but for this particular program hitting the wrong one would wipe out your data. He found this frustrating and was absolutely destroyed by the programmers with them explaining that he “should read …read more