Relationships Matter in Hard Economic Times

Reading Miki Saxon’s post on her blog at Ramp Up Solutions about how customers reduce communication with vendors in hard times made me think of lean environments and the tech boom and bust of the late ’90s through 2001. It’s true that customer to vendor communication tends to stop in hard times- my take is that the relationship is the culprit. Here’s my comment to Miki’s post:
Miki- it’s fascinating to observe what “hard times” do to relationships, from marraige to business partnerships. The JIT relationships are often formed based on who is in the power seat vs. “how can we …read more