Working onsite with a client today and had one of their staff members ask me if I could help them with an error they were experiencing with our application. For some reason they were experiencing an error when trying to send an email through the application.

The error message said something about checking the Sent folder in Outlook to confirm whether or not the email was sent successfully. By chance the user had her email sent folder view set to show the number of total items in the folder displayed at the top of the view. I noticed the number 11,467.
Could …read more

Here’s just a quick question about Outlook. After figuring out how to get Outlook to use the right address book on your computer, why doesn’t auto-complete work?
I know that once you start typing an address you’ll be prompted for addresses that you may be wanting to send an email to someone. The problem is that my understanding is that these are addresses that you’ve typed into the form before, similar to how Internet Explorer remembers previously typed URL’s in the address bar.
Why in the world wouldn’t it also prompt for similar addresses that are already listed in your address …read more