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Thursday, December 3rd, 2009

The Churn Rate in Social Media

March 10, 2008 by Kevin  
Filed under Social Media

The Churn Rate in Social Media

When I worked in the cell phone industry one of the metrics that was always talked about was the churn rate.
Here is a decent explanation of it from wikipedia:
In its broadest sense, churn rate is a measure of the number of individuals or items moving into or out of a collection over a specific period of time.
This metric applies to social media and you don’t see a lot of people talking about it when it comes to marketing their social media profiles.
One thing I learned while blogging on myspace was that I could never rest on my laurels no matter …read more


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